Contact us
The best way to reach us is by email: hello@tubandpool.com
It's a one-person site, so there's no phone line, but emails are read and you'll usually get a reply within a few days.
Good reasons to write
- A spec, price or figure on a page is wrong or out of date. A link to where you saw the right one helps a lot.
- A calculator gave you an answer that looks off. Tell us what you entered and what it said.
- There's a pool or hot tub question you'd like a page on.
- You'd like your details deleted after writing to us before.
What we can't help with
We can't diagnose a particular pool or hot tub by email, and we can't advise on a chemical dose beyond what the product label says. For a problem that looks like it needs a technician (an error code that won't clear, a heater that trips the breaker, a leak), contact the manufacturer or a local pool or spa service company.
Chemical emergency? Don't email. If someone has swallowed pool chemicals, got them in their eyes or breathed in fumes, call Poison Control on 1-800-222-1222 (US), or 911 if they're struggling to breathe or unconscious.
What we do with your email is in our privacy policy. Poison Control number from poison.org.